Sector skills: Public sector


Horsham District Council is a local authority providing a range of public services to local residents and businesses. Here, their HR team tell us a bit more about the values they look for in new employees.

The values we look for

Our behaviour framework links to our values and identifies the core knowledge skills, behaviours and attitudes we wish for in people who deliver our services.

Customer Focus:

  • Deliver a high standard of customer service
  • Develop effective customer relationships
  • Improve customer service to meet local needs and aspirations

Achieving Excellence

  • Strive to be excellent
  • Deliver increasing efficiency / effectiveness
  • Use taxpayers’ money wisely to deliver the highest quality services to the satisfaction of our customers

Our People

  • Work collaboratively together as one team
  • Invest in own performance and career and support colleagues
  • Work creatively and responsibly
Horsham District Council Logo

What qualifications do I need to work in the public sector?

Required qualifications are dependent on the role; at Horsham District Council all roles are evaluated through Hay Job Evaluation. This looks at the accountability, problem solving and knowledge required to successfully fulfil the duties outlined in the Role Profile.

Where a qualification is required, relevant experience may be an equivalent, or the right candidate could be upskilled for the role.

The Council provides a range of opportunities for training and development. These include apprenticeships, graduate schemes, Journey to Work Scheme, and opportunities to gain qualifications like the Institute of Leadership & Management (ILM.)

External courses include working with Chichester/Crawley College who deliver L2 VRQ (short courses) in a number of areas such as Equality & Diversity, Mental Health etc.

Find out more about Horsham District Council